Support #293
closed
Added by Carsten Stanusch about 3 years ago.
Updated over 2 years ago.
Description
I have
- Redmine 4.1.1
- Erpmine 4.1.1
- a contact with a billable Project, set at "time and material" and "itemized bill"
- a closed ticket with matieral and time assigned to the ticket
After i generate the invoice, there is the time in it, but no material
I don't find a guide for this case...so is there something i make wrong ?
Thanks for help
Files
- Target version set to 4.3
- File image_2021_05_24T13_16_27_438Z.png added
- File deleted (
image_2021_05_24T13_16_27_438Z.png)
Have you filled in the spent for dropdown for that material entry ?
If the spent for dropdown is empty, is the location on the contact and the user the same ?
Hi,
the DropDown "Spent for" is always empty, i don't know how to use this.
In Spent Time i can see the material, but not in generate invoice
Account or contact location and the user should have same location, then 'spent for' dropdown will show the value.
To generate invoice, material Entries should have 'Spent for.
Ah ok... i see the problem.
But my customers don't have an account on redmine, i use it only for my own organisation. The are only listed as an Account in ERPmine Plugin (for what it needs to different accounts?)
Well i will think about this.
Thanks for your help
No, when I say Account, I didn't mean userid, it is the customer's account within CRM. So, can you check the contact's location for whom you are trying to create the invoice and your (user) location, both have to be same.
- Target version changed from 4.3 to 4.4
So i found the problem. In the user configuration i couldn't change any value so i changed it the database
table wk_users -> location_id (was NULL)
No i see the spent for.
But since the Update to 4.3 i can't entry material, it occours "Project cannot be empty" ???
Ok, with the patch from github, it works for me.
Thanks for your help.
Wjch site is better for you, reporting bugs? Here or on github?
This issue is fixed in 4.3.1. 4.3.1 is released, Please take a look.
- Status changed from New to Closed
- Target version deleted (
4.4)
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